Shipping Policy

Processing times, delivery estimates across India, tracking and what happens if a parcel is delayed or damaged.

Last updated: 29 September 2026

1

Who we are

DrawingForKids.fun sells art kits, print-on-demand merchandise (including custom t-shirts, mugs and apparel printed with your child’s artwork) and related products through our online store. This policy explains how and when orders are delivered within India.

2

Serviceable areas

We ship to serviceable pin codes across India through our logistics partners. At checkout we validate your pin code. If a location is not serviceable you will be notified before payment is collected.

3

Processing time

Standard products

Processed within 1–2 business days after successful payment (excluding Sundays and public holidays).

Custom / print-on-demand

Typical production 3–5 business days before dispatch. Once production starts, these items cannot be cancelled (Cancellation Policy).

4

Delivery timelines (after dispatch)

RegionEstimate
Metro cities2–4 business days
Tier-2 / Tier-3 cities4–7 business days
Remote / North-East / hills7–12 business days

Estimates only. Actual delivery depends on courier performance, weather and local conditions.

5

Shipping charges

Shipping charges (if any) are calculated at checkout based on weight, dimensions and destination pin code and are shown clearly before you pay. Free shipping promotions may apply above a stated order value.

6

Order tracking

Once dispatched you receive email / SMS with the courier name and tracking number. You can also track from your account under β€œOrders” or contact support with your order number.

7

Failed delivery & re-attempts

Couriers typically attempt delivery 2–3 times. Please ensure the shipping address and phone number are accurate. If the parcel is returned as undelivered, we will contact you. Re-shipping may attract additional charges.

8

Damaged or lost shipments

If a parcel arrives damaged, refuse delivery or photograph packaging and product within 48 hours and write to support with your order number. For confirmed loss in transit we will either reship or refund according to product type (custom items may be remade).
9

Contact

support@drawingforkids.fun Β· Response within 1 business day on working days.