Returns, Replacements & Refunds

We want every child to love what they receive. This policy explains when returns, replacements and refunds are available. Because many of our products are custom-printed with a child’s own artwork, different rules apply to custom versus standard merchandise.

Ready-made items such as crayon sets, sketchbooks and paint kits may be returned or replaced if:

• You notify us within 7 days of delivery;
• The product is unused, in original packaging, with tags/seals intact; and
• You provide the order number and clear photos if the item is defective or damaged.

Custom products are made specifically for you after you upload or select artwork and complete payment. Because they cannot be resold:

Once production has started (typically within a few hours of order confirmation), the order cannot be cancelled. See the Cancellation Policy.

1. Email support@drawingforkids.fun with order number, reason and photos (if applicable).
2. Our team responds within 1 business day with approval or next steps.
3. If a return is approved for a standard product, we provide a return address / pickup instruction.
4. Refunds are processed after inspection to the original payment method (UPI / card / net-banking via Cashfree).

• Custom-printed products (except defect / damage as above)
• Digital downloads or digital art credits
• Items marked “Final sale” or clearance
• Products returned after the stated window or in used / damaged condition not caused by us

After we approve a refund, the amount is initiated within 2 business days. Banks and UPI providers typically credit the customer account within 5–7 business days. You will receive an email confirmation when the refund is initiated.

support@drawingforkids.fun · Response within 1 business day on working days.